Privacy Policy

1. Who We Are

Centro Comercial La Ribera S.A. ("La Ribera", "we", "our") operates the digital directory portal for the shopping center located at Calle Arbolito, La Ribera, Belén, Heredia, Costa Rica. This Privacy Policy explains how we handle personal information when you visit our website or submit an inquiry.

2. Information We Collect

We collect information you voluntarily provide when submitting our contact or rental-inquiry form: your full name, email address, phone number, and the content of your message.

We also collect non-personally identifiable technical data automatically — such as pages visited, session duration, and device type — through analytics tools to help us improve the portal.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, lease requests, or service questions.
• Improve and optimize the content, usability, and performance of our web portal.
• Comply with legal obligations under Costa Rican Law 8968 on the Protection of Personal Data.

4. Cookies

We use strictly necessary cookies (e.g., language preference) to ensure the portal functions correctly. We may also use third-party analytics cookies to understand aggregate usage patterns. You may disable cookies in your browser settings at any time; doing so may affect certain site features.

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share information with trusted service providers (hosting, email delivery) who operate strictly under confidentiality agreements and solely to support this portal. We may also disclose data when required by law or a valid court order.

6. Data Retention

Personal data submitted via our contact form is retained for no longer than 12 months after the inquiry is resolved, unless a longer retention period is required by applicable law.

7. Your Rights (Law 8968)

Under Costa Rica's Ley de Protección de la Persona frente al Tratamiento de sus Datos Personales (Law 8968), you have the right to access, rectify, delete, or restrict the processing of your personal data. To exercise any of these rights, contact us at:

• Email: administracion@cclariberacr.com
• Phone / WhatsApp: +506 8475-2777

8. Security

We implement appropriate technical and organizational safeguards — including SSL/TLS encryption in transit — to protect your data from unauthorized access or disclosure. No internet transmission is 100% secure; we encourage you to keep your communications confidential.

9. Changes to This Policy

We may update this policy periodically. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our portal after any change constitutes your acceptance of the updated policy.

10. Contact

For any privacy-related questions:

• Email: administracion@cclariberacr.com
• Phone / WhatsApp: +506 8475-2777
• Address: Calle Arbolito, La Ribera, Belén, Heredia, Costa Rica